Privacy Policy
PRIVACY POLICY
HRG Offroad SMS Privacy Policy
HRG Offroad may send SMS messages through different platforms (e.g., RingCentral and Mailchimp) to communicate with customers and subscribers. The privacy practices for each platform are outlined separately below.
- SMS Privacy Policy
We use RingCentral for day-to-day business communications, such as customer service, order updates, and appointment confirmations.
What We Collect:
- Name
- Phone number
- Message content and interaction history
- Device and usage data (collected automatically by RingCentral)
How We Use It:
- To respond to inquiries or follow up on service-related requests
- To confirm appointments, orders, or delivery details
- To maintain communication history for quality assurance
Protection & Confidentiality:
- Phone numbers and messages are never shared or sold
- All RingCentral data is encrypted and protected under their platform’s security protocols
- We do not use RingCentral for SMS marketing unless explicitly stated and consented to
Opt-Out Instructions:
Reply “STOP” at any time to opt out of RingCentral SMS communications.
- SMS Privacy Policy
We use Mailchimp to send marketing and promotional SMS messages to subscribers who opt in.
What We Collect:
- Name
- Phone number
- Marketing preferences
- Engagement data (e.g., link clicks, opt-in timestamps)
How We Use It:
- To send product announcements, special offers, and event alerts
- To personalize marketing messages based on your preferences or interaction history
Protection & Confidentiality:
- Your information is stored securely within Mailchimp’s platform
- We do not share or sell your data to third parties
- You will only receive messages if you explicitly opted in
Opt-Out Instructions:
Reply “STOP” to any message or use the unsubscribe link provided. You can also email us at info@hrgoffroad.com.
General SMS & Data Policy
- Your consent is required before we send you SMS communications for either purpose.
- We never share or sell your SMS consent or phone number to affiliates or third parties.
- Standard messaging rates may apply.
- You can manage all your communication preferences by contacting us at info@hrgoffroad.com.